Frequently Asked Questions
What sizes of LP Gas cylinders do you offer?
We offer a variety of cylinder sizes including 3kg, 5kg, 9kg, 19kg, and 48kg — suitable for both household and commercial use. Availability may vary by branch.
Do you refill or exchange gas cylinders?
Yes, we offer both LP Gas refills and cylinder exchanges at all our branches. Simply bring your empty cylinder and we’ll assist you on the spot.
Do you deliver gas to homes or businesses?
Yes. Degasity operates a certified fleet of dangerous goods vehicles to deliver gas directly to residential, commercial, and industrial customers.
How do I know if my gas installation is safe?
A safe installation must be performed by a registered installer and accompanied by a Certificate of Compliance (COC). We provide both installation and certification services.
Do you sell welding machines and accessories?
Absolutely. We stock a full range of welding machines, electrodes, torches, helmets, regulators, and safety gear for both light-duty and industrial use.
Can I get technical support when choosing welding products?
Yes, our staff are trained specialists with over 50 years of combined experience. We’re happy to advise you on the best products for your application.
What types of industrial gases do you supply?
We supply Oxygen, Nitrogen, Argon, Carbon Dioxide, Hydrogen, and various blends — available in different cylinder sizes.
Do you offer medical-grade gases?
At select branches, yes. Please contact your nearest Degasity outlet to confirm availability.
Do you do gas installations for homes and restaurants?
Yes. We provide certified LP Gas installations for residential and commercial spaces, including kitchen upgrades, industrial lines, and outdoor setups.
What is a COC and do I need one?
A COC (Certificate of Compliance) confirms your gas system is safely installed according to South African standards. It is legally required for new installations and property sales.
Where is my nearest Degasity branch?
Visit our Branches page to view all locations in Gauteng, Limpopo, Mpumalanga, and North West, complete with contact info and Google Maps links.
What are your branch operating hours?
Operating hours vary slightly per branch. Most are open Monday to Friday and Saturday mornings. Please check your local branch listing.
Can I get a quote before visiting?
Yes, simply contact your nearest branch by phone or email for a quick quote on gas, welding products, or services.
Is there a Degasity app?
Yes! Our mobile app is launching soon for Android and iOS. It will allow you to order gas, track deliveries, request COCs, and more.
How can I be notified when the app launches?
Join our waitlist here to get early access and launch notifications.